Refund and Cancellation Policy
Last Updated: March 2026
Website: https://quantumedgesolutionllc.com/
Company Name: Quantum Edge Solution LLC
The Company also operates under the trade name Hive Tech Solution, a DBA (Doing Business As) of Quantum Edge Solution LLC.
Overview
At Quantum Edge Solution LLC, we strive to deliver high-quality digital marketing services, including SEO, social media marketing, advertising campaigns, and website development.
This Refund and Cancellation Policy outlines the terms under which payments can be refunded or services cancelled. By engaging our services or making a payment through our website or proposal, you agree to this policy.
Governing Law and Jurisdiction
This Refund and Cancellation Policy, and any disputes arising out of or related to it, shall be governed by and construed in accordance with the laws of the State of Ohio, United States of America, without regard to its conflict of law provisions. Any legal action or proceeding arising under this Policy shall be brought exclusively in the state or federal courts located in Franklin County, Ohio, and the parties hereby irrevocably consent to the personal jurisdiction and venue therein.
Service-Based Nature
Our services involve strategic planning, content creation, and execution, which require time, effort, and resource allocation. Therefore, once a project has started or access to campaign assets has been provided, payments are generally non-refundable.
Cancellation Policy
- Clients enrolled in recurring or subscription-based services may request cancellation of such services by providing 30-days prior written notice. Cancellation requests will become effective only after the completion of the thirty (30) day notice period.
- Clients may request cancellation of a project or service before work has begun.
- Any cancellation request must be made in writing via email to support@quantumedgesolutionllc.com
- If cancellation is approved before the project starts, a partial refund may be processed after deducting administrative and consultation fees.
- Once a project has commenced or deliverables have been shared, no cancellation or refund will be granted.
Refund Policy
Refunds may be considered only in the following cases:
- Duplicate or accidental payment made by the client.
- Service not initiated within the agreed timeline due to reasons solely attributable to Quantum Edge Solution LLC.
In such cases:
- Refunds (if approved) will be processed within 3–5 business days from the date of approval.
- Refunds will be issued using the same payment method used for the original transaction.
Non-Refundable Services
The following services are non-refundable under all circumstances once initiated:
- SEO campaigns and audits
- Social media marketing and advertising services (Meta, Google, etc.)
- Content writing, website design, or development work
- Any customized marketing or consultancy project
- Domain name registration, hosting, or third-party subscriptions
Project Delays and Client Responsibility
Quantum Edge Solution LLC is not responsible for delays caused by incomplete information, late approvals, or failure by the client to provide necessary assets (such as content, credentials, or images).
In such cases, refunds will not be issued, and timelines may be adjusted accordingly.
Changes to Campaigns or Services
Any change request after project approval (e.g. altering campaign goals, target audience, or deliverables) may incur additional costs. Refunds will not be issued due to changes in client preferences or business decisions.
Force Majeure
Dispute Resolution
In the event of a dispute, clients are encouraged to first contact our support team at support@quantumedgesolutionllc.com to resolve the issue amicably.
Policy Updates
We may update this Refund and Cancellation Policy periodically. The revised version will be posted on this page with the updated date.
Contact Us
If you have questions, concerns, or wish to resolve a complaint regarding our services, please contact us:
Quantum Edge Solution LLC
Address: 7838 Malton Lane
Apt 22 Worthington Ohio 43085
Phone: (614) 405-5814
Email: support@quantumedgesolutionllc.com
